Prudence Leboa-Chanthunya

M.Ed (Under study); BCom (Lab. Law)

Brand Management
Brand Management 95%
Customer Service
Customer Service 90%

About The Expert

Prudence is a highly experienced professional with over 20 years of expertise in brand management and customer service across various countries, including South Africa, Malawi, Nigeria, Ghana, and Botswana. Her knowledge and skills extend to several areas, including climate change, social initiatives, brand management, route-to-customer strategies, and business development.

She is currently pursuing a Master’s in Education (M.Ed) and holds a Bachelor of Commerce (BCom) degree with a specialization in Labor Law. This educational background provides her with a strong foundation to understand the dynamics of the business world and effectively navigate labor-related matters.

Throughout her career, Prudence has demonstrated a deep understanding of brand management principles and customer service best practices. She has successfully developed and managed brands, ensuring consistent messaging and exceptional customer experiences. Her awareness of climate change issues and social considerations allows her to integrate sustainable practices into brand strategies, reflecting a commitment to responsible and impactful business practices.

Prudence’s expertise in route to customer strategies and business development has been instrumental in identifying new opportunities, forging strategic partnerships, and driving growth for organizations. Her comprehensive knowledge of the market dynamics in different countries enhances her ability to tailor strategies that resonate with diverse customer segments.

With her extensive experience, academic pursuits, and proficiency in brand management, customer service, climate change, and business development, Prudence is a valuable asset in roles related to brand strategy, customer experience, sustainability, and driving business growth.